Excessive handling during transportation has potential to result in damage to the package or the product. We encourage you to contact us without hesitation, and we will arrange a replacement for you.
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Kollea Sports Series
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Frequently Asked Questions (FAQs)
Q1: What steps should I take if the package or its contents are damaged upon receipt?
Q2: What's the ideal level for filling my decanter?
To prevent excessive air pressure differentials between the interior and exterior of the bottle, we recommend maintaining approximately one to two inches of empty space at the top of the liquor decanter.
Q3: What steps should I take if the package I receive has missing parts?
Kindly reach out to us regarding any missing parts in your package, and we will promptly arrange for a replacement to be sent.
Have any other inquiries?
We deeply appreciate the insights shared by our valued customers, as your input continuously propels us to enhance our products and services.
If there are any unsolved problems, queries, or remarks, kindly reach out without hesitation. Rest assured, we are committed to diligently resolving any challenges and refining our offerings based on your invaluable feedback.
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