Enjoy Fast & Reliable Shipping Fulfilled by Amazon
Shipping Speed
KOLLEA utilizes Amazon MCF shipping service to fulfill your order promptly in the United States. We offer three shipping options for your convenience:
Standard: 3-5 business days
Expedited: 2 business days
Priority: 1 business day
Shipping Fees
The shipping fees are determined based on the product size, units per order, and selected shipping speed. Download our detailed pricing chart to understand the fee structure better.
Please note, orders shipped to Hawaii, Puerto Rico, the Virgin Islands, and Alaska will incur a surcharge:
Standard-sized items: 100% surcharge
Oversized items: 200% surcharge
All applicable taxes will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, enabling you to monitor your package's progress.
Return and Exchange Policy
If you are not satisfied with your purchase, please refer to our Returns and Exchanges Policy for detailed information on how to proceed.
Customer Support
For any queries or concerns regarding your order, please select 24/7 live chat or contact our customer support at support@kollea.com